Support Contact
For account, billing, payment, onboarding, tenant setup, or platform issues, contact Press Nexa support at srbc500@gmail.com or WhatsApp 8279408396 Chat.
Grievance Details
Press Nexa is operated by SHRI INFOWAVE PRIVATE LIMITED, CIN U62012UW2026PTC257361, with registered office at 101 Govind Kund Tila, Radha Niwas, Vrindaban, Mathura, Mathura - 281121, Uttar Pradesh, India.
Required Information
Please include your registered email address, tenant/publication name, payment ID or order ID if relevant, screenshots, and a clear description of the issue.
Response Timeline
We aim to acknowledge support and grievance emails within 2 business days and work toward resolution within 7 business days where the issue is within our control. Complex third-party, banking, domain, DNS, or payment gateway issues may take longer.